Frequently Asked Questions

1Does Lake County Repair warranty their work?
We offer a 30 day warranty on all of our work. Parts have manufacturers warranties and they length of time varies.
2What computers do you work on?
Lake County Repair works on Apple, Windows based computers & laptops, some printers. We fix most major brand computers, tablets & smartphones.
3Is it worth repairing my computer or should I just get a new one?
We can take a look at your computer and give you a better idea whether it is worth fixing or investing in a new computer. We will give you our most honest and expert advice. Our rule of thumb is that if the repair cost more than what your computer is worth, it’s probably best to invest in a new one. If you decide to get a new computer, we offer data transfer services to help you transfer your data from your old computer to your new computer.
4How long will it take to repair my computer?
Repair times can depend on a number of variables, including warranty status, the workload at the time of drop-off, the time it may take to diagnose, the time it takes for a part to ship, and whether the part is on backorder. Typically repairs take 2 to 5 business days. Upgrades such as memory or hard drive installations can often be done within the same day.
5Do you charge for your services?
Yes, Lake County Repair charges for our services.
6Should I Upgrade to Windows 10?
We like it. There's a couple weird things about it, but visually it looks great. And it runs awesome. If your on Windows 7 it's a nice upgrade and feels refreshing. If your on 8.1 don't think twice... Upgrade right now.
7How quickly will you have a technician physically dispatched to my location?
We can usually have a tech out to you the same or next day.
8How qualified are Lake County Repair technicians?
Our technicians handling support have a minimum of 3 years computer repair & support experience and carry a variety of industry certifications from CompTIA, Microsoft, and Cisco.
9Do you work on MAC?
We support both Windows and MAC platforms for your convenience.
10Aren't expensive antivirus programs like Norton and McAfee better than the freebies?
No. Don't believe their hype.
Companies like McAfee would convince you that in order to be "safe", you need to install their suite of ten different programs, including antivirus, antispyware, antispam, antiscam, "SiteAdvisor", et cetera. All that junk is going to slow your computer noticeably, I can almost guarantee it. These security software companies will convince you that Internet cookies are evil incarnate and can eat your brain. Don't let them scare you into spending your money on their bloatware. Contact us to learn more.
11What's the difference between memory and storage?
Imagine going to work and pulling from a filing cabinet all the files that you will need to work with that day. You spread all your files out onto the top of your desk. From your desktop, you read them, make changes to them, rename them, etc. You may create some new files on your desk. You retrieve other files as you need them from your filing cabinet and lay them onto your desk. When you're done working on your files, you place all of them back into your filing cabinet, leaving the surface of your desk clean.
Your filing cabinet is storage. The top of your desk is memory. A computer uses hard disk drives for storage and RAM for memory. When you start your computer, it copies the files it needs in order to run your programs from the hard disk to memory, where it can work with them much, much faster. When you shut the computer down, everything is moved from memory back to the hard drive for keeping.